FasterSkier Forums » Tech Support

1. xcskier.borg
   Member

   When I click the "View your profile" link, I get a message saying user not found.

   Posted 2 years ago #

2. Topher Sabot, Editor
   Key Master

   Hi xcskier.borg,

   I'm guessing it may have to do with the fact that you have a "period" in your username. A "period" signifies a file extension will follow, and this is most likely causing the issue. Please email me at info@fasterskier.com, and I will arrange to modify the username.

   If anyone else is having a similar issue, please post here so we can track down the problem!

   Thanks

   Posted 2 years ago #

3. Howdy
   Member

   Hey Topher,
   I'm having the same problem, "User Not Found"

   Posted 2 years ago #

4. Topher Sabot, Editor
   Key Master

   Did you guys create a new account, or are you using your main FasterSkier account?

   Posted 2 years ago #

5. Howdy
   Member

   I'm using my old main Fasterskier account.

   Posted 2 years ago #

6. xcskier.borg
   Member

   I'm also using my old main site account.

   Posted 2 years ago #

7. Topher Sabot, Editor
   Key Master

   Thanks for the info. I'm working on the issue! If any one else is having a similar problem, please let me know.

   Posted 2 years ago #

8. xcskier.borg
   Member

   still broken for me...

   Posted 2 years ago #

9. Topher Sabot, Editor
   Key Master

   Unfortunately I have been unable to root out the problem. It seems to affect only some users who had FS accounts at the time of the forum launch.

   At this point, the only solution is to create a new account. If you would like to use the same username and password, I can delete your old account, and you can then create the new one - let me know if you would like to do this!

   Sorry for the inconvenience.

   Posted 2 years ago #

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